American Freight Furniture, Mattress, Appliance

Poindexter The truly hard-working man very helpful on time on entering questions that we needed it the other employees that they were behind the desk. They were very helpful as well. The whole team did a very nice teamwork. I am gladly to shop here me and my family have been shopping here for many years because of the treatment that we receive from the employees and the team and the management are here point Dexter again truly helpful. Thank you.

Everyone but Josh was helpful. He greeted us as we walked in, asked what we needed but was helping another customer which we understood and didn't expect to be put before them. He actively ignored his coworkers when they attempted to help me by trying to ask him a question, several times. Ignoring them to the point that you could tell he was just having a childish power trip and they were getting fairly annoyed with him. This must be a pretty regular occurrence based on their eyerolling at him. I had already paid, I just needed the paperwork to sign off that it had been released to us so we could leave. Having bought furniture from there twice, Josh isn't pulling any strings to get you approved for financing. Although it was amusing watching him behave as if he had with the young couple he was helping. He left out that the financing company will approve just about anyone but the interest rate if you can't pay it off soon enough is through the roof. If you really are in a bind the financing is not doing you any favors. This will be the last time we purchase from them. The product quality is fine, the selection is limited, but to be expected it's just too much hassle.

Our trip to American Freight was a great experience. Poindexter was very insightful and helpful with our purchases and explaining how the store worked and how the warranty program works. He helped us save $50 and get a better quality bed frame which was nice. Overall with the service and deals we got we are happy and will be back with any further purchases.